Shipping Policy
Shipping Policy
Thank you for choosing to shop with us! We are committed to delivering your order quickly and securely. Please review our shipping policy below for important details.
Order Processing
- All orders are processed within 1-2 business days (Monday through Friday, excluding weekends and holidays).
- Orders placed after 3:00 PM (PST) or on weekends will be processed the following business day.
- You will receive an order confirmation email after placing your order and a shipping confirmation email once your order has been dispatched.
Shipping Methods & Delivery Times
We offer a variety of shipping options for your convenience:
- Standard Shipping: Typically delivered within 5-7 business days.
- Expedited Shipping: Typically delivered within 2-3 business days.
- Priority Shipping: Available for select items and may be delivered within 1-2 business days (please check at checkout for availability).
Please note that delivery times are estimates and can vary depending on factors like carrier delays, weather, and other unforeseen circumstances.
Order Tracking
- Once your order has shipped, we will send you an email with a tracking number.
- You can track your order directly through the carrier’s website by entering your tracking number.
Shipping Address Accuracy
- Please ensure that your shipping address is accurate and complete at the time of checkout. We are not responsible for delays or issues caused by incorrect or incomplete addresses.
- If you notice an error in your shipping address after placing an order, please contact us immediately at [your email] to make corrections before your order is shipped.
Lost or Damaged Shipments
- We are not responsible for any delays, damages, or losses caused by the shipping carrier once the order has been dispatched.
- If your order is lost or damaged during transit, please contact us within 7 days of receiving the tracking information, and we will assist you in resolving the issue.
Shipping Restrictions
- We currently offer shipping to U.S. addresses. If we do not ship to your country, we apologize for the inconvenience and are working to expand our shipping options.
- We do not ship to P.O. Boxes, APO, or FPO addresses at this time.
Shipping Delays
- While we strive to ensure timely delivery, please note that external factors such as severe weather, holidays, or carrier delays may affect your shipping times.
- If there are significant delays with your order, we will keep you informed and do our best to resolve the situation.
Returns & Exchanges
- If you need to return or exchange an item, please refer to our Return & Exchange Policy for further instructions.